FREQUENTLY ASKED QUESTIONS

Orders of Le: 1,000,000 (One Million Leones) or more of eligible items qualify for FREE Shipping.

Shipping is free if your order includes at least Le: 1,000,000 of eligible items. Any item with “FREE Shipping” on the product detail page that is fulfilled and shipped by Afrikonet is eligible and contributes to your free shipping order minimum.

To place an order:

  1. Add at least Le: 1,000,000 of eligible items to your Shopping Cart.
  2. Proceed to checkout.
  3. Enter a valid delivery address. Note that some items shipped out of Freetown may not be eligible for FREE shipping.

Proceed to checkout.

  1. Enter a valid delivery address. Note that some items shipped out of Freetown may not be eligible for FREE shipping.
  2. Select FREE Shipping. With free shipping, your order is delivered five to eight days after all your items are available to ship, including pre-order items.

Please note that canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order’s free shipping eligibility.

If your order doesn’t qualify for free shipping, check eligibility. Some vendors that fulfill and ship their own inventory charge shipping fees.

A special product, order, or handling fee may still apply even if your order is Le: 1,000,000 or more.

Note: Some vendors that fulfill and ship their own inventory charge shipping fees. These shipping fees apply even if your order is Le: 1,000,000 or more. Go to Seller Shipping Rates for more information.

Joining Afrikonet e-commerce platform is FREE for Vendors and everyone whishing to use out Services. refer to our policy and Conditions of Use.

Our payment policy is all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that will be available in our platform:

  • Payment via Mastercard/ Visa
  • Payment via online bank transfer (online payment portal)
  • Payment via Mobile money
  • Payment by cash at delivery

We offer FREE lifetime update for all our products. You’ll will be received the update notice via push notifications and via email. admin. Also we will inform updates through our social media channels.

Afrikonet provides secure service options to connect retailers and customers, and as well as offer secured and various checkout payment options with authentication.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please check our refund policy for more

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Please check our refund policy for more

You can go through our F.A.Qs to get some tips to fix some of the most common issues. If you still need more help, to contact one of our Customer Representatives.